Privacy Policy of Gravestatus.co.uk

Grave Status is a website owned and managed by Cemsafe Ltd – our registered office is Dean Clough Mills Halifax, West Yorkshire, HX3 5AX. Any and all references in this document to ‘Grave status’ means cemsafe Ltd.

At Grave Status, we believe in protecting the privacy of our Members' personal information. This is a legal document that sets out how Grave Status handles data which identifies you. You should read it in conjunction with the Grave Status Terms and Conditions, of which this Privacy Policy forms part.

1. Emails from Grave Status.

Grave Status will never send you unsolicited emails. But there are some emails that we will need to send you to provide you with a good Grave Status service. These include, payment receipts, notifications that you have a message from another member, reminders about your membership expiring, updates relating to grave plots and guides on how to use the site.

Relationship Tree. We automatically send you Alerts when a tree you are listed on has additional relatives added or information about the grave plot associated with the tree is amended by the burial authority. These are an essential part of the Grave Status service because they i) tell you when people have been added to the site that may be your ancestors or relatives and ii). They alert you to any problems with the grave that may require attention. Without these emails you might never know a relative had added themselves to your tree or that the plot as been inspected for damage and stability by the burial authority.

2. The information we gather and track.

Information gathered on registration. When you register for the Grave Status Service, you may be asked to provide personal information, This is information will be available to you, and capable of being changed, through your “My Account Details” page.

Cookies. We use small files known as "cookies" to enhance Members' experience of the Grave Status Service.

3. Sharing and use of information

The over-riding principles we apply are these:
(i). We, and (where relevant) our credit card processing agents, will not supply your personal data to a third party for commercial exploitation - thus, you can rest assured that we will not sell the lists of our Members' email addresses to a third party; and
(ii) The only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.

Members Information. The details you provide on Registration are only available to you. Only data you have chosen to display publicly in a tree or through a flower or tribute posting will identify you to site visitors. These postings will never reveal your email address.

Emailing through the Grave Status Service. We do not directly make members email addresses available to anyone on any screen of the Grave Status Service. The only legitimate way of making contact with a Member on the Grave Status site is for a Full Member to enter a message that we will send on the Member's behalf. We will notify the addressee Member, using the email address he/she has provided to us that Grave Status is holding an email for him/her, and the Member can collect the email when logged in to the Grave Status Service. Members may check and (if required) change the email address we hold for them at any time through “My account details”. Members' personal messages must not include their email address. Sent and received email may appear in a Member's Inbox on the Grave Status Service for an indefinite period - we do not delete it after any specific period. However, this does not mean that we will retain your email forever; there may come a time when we will need to delete some or all of it, for technical or other reasons. In this event, we will endeavor to give you advance warning that we are going to do so.

Advertising. The Grave Status Service may include interactive advertising for other businesses. We may use information provided by Members to target advertisers more appropriately.

Burial Authorities information. All information relating to a deceased person, a memorial, a burial ground or a burial authority can be accessed through the grave status website by visitors. Personal information relating to any individual member of staff will not be available to site visitors unless this information is published by a burial authority on a burial ground homepage that they personally manage, in this instance we will assume the burial authority or publisher to be responsible for the disclosure of any personal information

Credit Card information. Grave status uses Worldpay plc as our payment provider. Worldpay plc offers a secure server, to process our credit card payments. They encrypt Members' credit or debit card information and authorise payment directly. This means that Members' full credit card details are never revealed to us. Worldpay plc may transfer to, process and hold your credit card information in countries either within or outside the European Economic Area in connection with performing their duties.

Companies in the Cemsafe group. We may share data supplied by you (or collected about you) with our subsidiaries and other companies in our group, but only for the purposes described in this policy.

Changes in Grave Status's business. If all of the assets which Grave Status uses to operate its business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party so that the acquirer can continue to provide the Grave Status Service..
Place of processing. The personal information held by us is held on and processed by computers situated in the United Kingdom.

4. Security

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each Member's responsibility:
to protect against unauthorised access to Your Details;
to ensure no-one else uses the Grave Status Service on that Member’s machine while it is "logged on" to the Grave Status Service;
to log off or exit from the Grave Status Service when not using it; and
to keep his/her password secret.

5. Disclosure for legal reasons

We reserve the right to communicate any Member's personal information that we hold to third parties which make a legally-compliant request for its disclosure.

6. Data Retention Period.

We will retain your personal data only as long as is necessary for the purposes to which you consent under the Grave Status Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.

7. Contacting Grave Status

If you have any questions about this Privacy Policy, the practices of the Grave Status Service, or your dealings with Grave Status, you can contact us at info@gravestatus.co.uk You can also write to us at our registered office if you wish to request from Grave Status a copy of the personal data we hold about you or a description of that data. Please note that by law we are entitled to charge you a small sum for providing this information

8. Links to third party sites

The Grave Status Service contains links to other sites. Grave Status is not responsible for the privacy practices, or the content, of those web sites or any pages on the grave status site that are managed and maintained solely by burial authorities

9. Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk you can search for our Data Protection Notification there, should you so wish.

10. Changes to this Privacy Policy

If we change this Privacy Policy, we will notify you of the changed document in the same way as we notify changes to the Grave Status Terms and Conditions

Head Office:

Cemsafe Ltd
Dean Clough Mills
Halifax
HX3 5AX

Registered No 5937649 (England & Wales)
Vat No GB 895 5388 57